Returns

  • Returns are accepted within 7 days of your receipt of the product (less the original and return shipping costs).
  • We cannot accept returns on personalized or special order items.
  • Shipping and handling charges are non-refundable.
  • You may return items via mail to 510 S Gun Barrel Ln, Gun Barrel City TX 75156 or at one of our locations for a refund or replacement.
  • Please email us at returns@mitchelloutdoorliving.com and include your original order number, what product(s) you are returning, and your name. Or call us at 1-903-887-2282. Returns that have not been first authorized cannot be accepted.
  • All returned products must be unused and in the original packaging. Write RETURN on package.  
  • Email us the tracking number.   We need this in case there are any issues during transit.
  • Once we receive the product in the original packaging, we will process the refund.

 

If you have any questions about whether a product can be returned, please call us before ordering.